What we collect
This website sets no cookies, runs no analytics and loads no third-party scripts. Nothing tracks you across it, and there is no consent banner because there is nothing to consent to.
The only personal data we hold is what you send us yourself:
- What you type into the contact form — your name, your email address, and whatever you write in the message.
- What you send us on WhatsApp or by email, including your phone number.
- What a booking requires: your name, contact details, certification level and number of logged dives, and the answers on your PADI medical statement.
Why we hold it
To answer your question, to run your booking, and to meet the medical and safety record-keeping that PADI standards require of a dive centre. That last one is the reason we keep medical statements rather than discarding them after the dive.
We do not use any of it for marketing, and we do not sell it.
How long we keep it
Enquiries that do not turn into bookings are deleted once the conversation has clearly ended. Booking and training records, including medical statements, are kept for as long as PADI’s standards require us to hold them, and then deleted.
Who we share it with
- PADI, when you certify with us — they issue the certification, so they need your details to do it.
- The dive boat operator, for the day you are diving: your name and certification level, so the boat manifest is correct and the marine park paperwork is right.
- Our payment providers handle payment details directly. We never see or store your full card number.
Nobody else, and never for marketing.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email info@superdiversphuket.com and we will deal with it.
If you ask us to delete something we are required to retain — a medical statement inside its retention period, for example — we will tell you what we are keeping and why, and delete the rest.
Contact
Super Divers Phuket, at the address and contact details on our contact page. The fastest route for anything urgent is WhatsApp; for a privacy request, email is better, because it leaves both of us a record.